Shipping policy

 

Shipping Policy for The Inking Rose

Thank you for choosing The Inking Rose! We want to ensure a transparent and reliable shopping experience for our customers. Please review our shipping policy to understand how we handle the shipment of your orders.

1. Order Processing:

• Orders are typically processed within 5-7 business days after payment confirmation.
• Made to Order, customized, or personalized items may have a longer processing time, and this will be specified in the product description.

2. Shipping Rates:

• Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the package.
• We offer various shipping options, including standard and expedited services.

3. Shipping Times:

• Estimated delivery times are provided at checkout and depend on the shipping method selected.
• Please note that these are estimated times, and actual delivery may vary due to factors beyond our control, such as customs delays or carrier issues.

4. Tracking Information:

• Once your order is shipped, you will receive a shipping confirmation email, depending on the item the confirmation will include the tracking information. 
• Small items such as stickers, do not include tracking. However, you can add tracking for an additional fee.
• You can track your order through the provided carrier's website.

5. International Shipping:

• We offer international shipping to select countries. International shipping costs and delivery times vary.
• Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.

6. Address Accuracy:

• Customers are responsible for providing accurate shipping information.
• We are not liable for orders shipped to incorrect or undeliverable addresses provided by the customer.

7. Order Delays:

• While we strive to meet estimated delivery times, unforeseen circumstances like weather conditions, holidays, or carrier delays may cause delays. We appreciate your understanding in such situations.

8. Lost or Stolen Packages:

• The Inking Rose Shop is not responsible for lost or stolen packages after they have been successfully delivered.

9. Returns Due to Non-Delivery:

• If an order is returned to us due to unsuccessful delivery attempts, incorrect address, or refusal by the recipient, additional shipping fees may apply for resending the package.

10. Contact Us:

If you have any questions or concerns regarding our shipping policy, please contact us at hello@theinkingrose.com 

Thank you for shopping with us!

Sincerely, The Inking Rose | hello@theinkingrose.com